Refund policy

Return & Refund Policy:

Our policy lasts up to 90 days. If 90 days have gone by since your purchase, we, unfortunately, cannot offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it and in the original packaging. We also require a receipt or proof of purchase for the return.
Exceptions:
- Any item not in its original condition, damaged, or missing parts not due to our error.
- Any item returned more than 90 days after delivery.
- We cannot accept returns on sale items, gift cards, perishable goods, custom products, personal care goods, hazardous materials, flammable liquids, or gases.

For returns:

Return using your shipping method (we recommend using tracking for smooth returns).
Request a discounted return shipping label from us at [email protected].

Please note: Return shipping costs are the customer's responsibility and a $4.5 return shipping fee will be deducted from the refund amount.

Refunds:

Upon receiving and inspecting your returned item, we'll email you to notify you whether your refund has been approved or rejected. If approved, the refund will be processed to your original payment method within a few days. For any refund issues, please contact us at [email protected].

Exchanges:

Only for defective or damaged items. If needing an exchange, please email us at [email protected].

Gifts:

If an item was a gift and directly shipped to you, you'll get a gift credit for the returned value. The refund goes to the gift giver if the item wasn't marked as a gift.

Available Delivery Locations:

We offer shipping to a wide range of countries worldwide. If unsure whether we ship to your location, please contact our customer service.

Shipping Costs:

Costs vary based on package weight and destination. All charges will be clear at checkout.

Duties, Taxes, and Fees:

International shipments may incur additional duties, taxes, and other fees. All charges will be clear at checkout.

European Union 14-Day Cooling Off Period:

You can cancel or return your order within 14 days without a specific reason. The item must be in its original condition, with tags, in original packaging, and with a receipt or proof of purchase.

Return & Refund Process:

As mentioned in the U.S. section above, with the added note that return shipping, duties, taxes, and fees are the responsibility of the customer.